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Relationship Officer

PremiumTrust Bank

Lagos

Lagos

2 years experience

124 applicants

Negotiable

Expired! Posted 11 months ago

Job description

Job Objective:
  • To establish and maintain positive customer relationships towards the growth of revenue for the bank.
Duties & Responsibilities
  • Approach customers to win new business
  • Meet with existing customers to strengthen business relationships to increase the financial growth of the bank.
  • Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
  • Follow up with customers with dormant accounts, and convince them to resume dealings with the bank.
  • Implement marketing strategies/programs laid out by the bank to boost profit.
  • Listen to customer requirements and present appropriately to make a sale.
  • Achieve set deposit targets / Contributions by acquiring business/investment deals from Private, Public, Individuals and corporations.
  • Prepare documentation on the creation of risk assets to increase business office profitability
  • Sell / Cross-sell and Upsell the bank's products.
  • Market the brand.
  • Perform other related duties as assigned by the Relationship Manager.
Expected Outcomes:
  • Delivery of all Set Financial targets.
  • Achievement of Contribution target.
  • Achievement of Demand deposit volumes, Savings deposits, and Time deposits.
  • Achievement of Trade Volumes.
  • Customer Service delivery – Customer Satisfaction rating.
Requirements:
  • First Degree in any relevant course of study with a minimum qualification of Second Class Lower.
  • MBA or relevant Master's Degree will be an added advantage
  • Must be between the age range of 22-30
  • The ideal candidates must be based within this location and must currently work at a commercial bank as a Relationship Officer.
The ideal candidates must also be conversant with the following:
  • Basic knowledge of Accounting, Finance, and Economics.
  • Banking operations, policies and procedures
  • Good knowledge of the Bank’s products and services.
  • Business development and acquisition
  • Marketing, Selling and Cross-Selling
Desired Skills:
  • Ability to evaluate the needs of customers and determine what products or services would best serve those needs
  • Good interpersonal skills
  • Excellent Communication skills (written and oral)
  • Marketing and Selling skills
  • Leadership and negotiation skills
  • Good Relationship management skills
  • Confident and must possess excellent networking skills.
 

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