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Relationship Manager

PremiumTrust Bank

Lagos

Lagos

5 years experience

180 applicants

Negotiable

Expired! Posted 1 year ago

Job description

Job Summary
The ideal candidate will contribute to business development and execution of branch sales plans to achieve desirable profitability, foster a productive, value-producing relationship between the bank and customers, and support the Business Development Managers to grow a portfolio of profitable customers in pursuit of specific sales, service, growth, and opportunity targets.

Responsibilities:
Sales Management
  • Execute branch sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross-selling, and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
  • Conducts daily meetings with the sales team (RMO and MA) carries out reviews on the previous day and jointly plans for the week ahead.
  • Manages and maintains current business relationships and seeks new accounts through sales.
  • Engage in business development activities and solicitation of new business; be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Risk Management
  • Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement, and to maximize profit from that transaction.
  • Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards, and mitigate further risks/losses.
  • Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to fraud.
  • Discuss loan terms and conditions, and conduct collateral risk analysis to ensure compliance with the bank's policies and procedures.
Financial Management
  • Extract and analyze financial statements, cash flow forecasts, and other complex financial reports, providing accurate assessment.
  • Perform prequalification assessment and analysis of the financial condition and risk of financing requests within the framework of Bank credit culture and current economic and industry trends.
  • Analyze financial statements of new customers and evaluate all loan documents.
  • Contributes to the growth of deposits, loans, and overdrafts to increase the profitability of the branch.
Customer Service
  • Delivers and maintains customer service standards at all times, for improved service delivery.
People Management
  • Collaborate with peers in the branch to ensure effective support and service delivery.
  • Contribute to developing a positive and proactive Safety and Wellbeing culture including meeting all safety and wellbeing compliance requirements.
  • Role model and live the Bank’s Values while adhering to all corporate HR policies.
Required Qualifications
  • B.Sc. Banking and Finance, Business Administration, Digital Marketing, or any other related field.
  • MBA or relevant Master's Degree will be an added advantage
  • Must be between the age range of 27-38
  • Minimum of 5 years of work experience in Commercial Business at any reputable bank or financial institution as a relationship manager.
Skills Required:
  • Good interpersonal skills.
  • Excellent communication skills, both written and verbal.
  • Excellent Numerical skills.
  • Customer friendly disposition.
  • Supervisory skills. 
  • Problem solving skills.
 

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