external

Cash Officer

PremiumTrust Bank

Lagos

Lagos

3 years experience

314 applicants

Negotiable

Expired! Posted 10 months ago

Job description

Roles & Responsibilities
  • Ensure effective and timely delivery to customers at all customer service units.
  • Provide service support needs for tellers; ensure the teller cubicles are manned and functional at all times.
  • Maintain a customer-friendly disposition at all times.
  • Ensure prompt TAT in line with service level agreement.
  • Ensure timely preparation and rendition of reports to internal and external parties as required occasionally.
  • Acknowledge of MICR cheques issued on the system.
  • Supervise the activities of all tellers.
  • Prompt and accurate consummation of all transactions within the bank’s approved turnaround time
  • Administration of Cash and Vault.
  • Ensure availability and workability of working tools for tellers
  • Authorize all cash transactions above tellers’ limits
  • Review the teller’s payout limit, taking into cognizance the teller’s error rates
  • Ensure that branch ATMs are functional at all times and that the ATMs do not run out of cash
  • Ensure transaction vouchers are called over after the close of business daily
  • Maintain up-to-date cash tellers’ proofs and vault registers.
  • Ensure the branch maintains cash holdings within the approved COP limit.
  • Ensure zero fraud tolerance/error rates.
Educational Qualification/Requirements
  • First Degree in any relevant course of study with a minimum qualification of Second Class Lower.
  • MBA or relevant Master's Degree will be an added advantage
  • Must be between the age range of 27-32
  • The ideal candidates must currently work in a commercial bank with at least 3 years’ experience in Teller functions in the banking industry. 
Skills Required:
  • Good interpersonal skills.
  • Excellent communication skills, both written and verbal.
  • Excellent Numerical skills.
  • Customer friendly disposition.
  • Supervisory skills. 
  • Problem solving skills.
  • Attention to detail.
  • Fast and error-free processing.
Knowledge Required:
  • Good knowledge and understanding of Teller Operations.
  • Basic Accounting knowledge.
  • Customer Relationship Management.
  • Cashier activities.

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